Adyen tracks notifications of fraudulent orders and uses the feedback to implement measures that optimize prevention methods for the future. However, in the majority of cases of fraud suspicion, the transaction was justified. If you do not know what the payment was for, please visit our payment inquiry page.
While we understand the sensitivity of fraud concerns, we are unable to take action on individual cancellation or refund requests. If your bank credentials were stolen, please contact your issuing bank immediately.